Managed Services tailored to your needs
Microsoft Dynamics is constantly evolving, and more tools are added to assist you to take full benefit of the applications you already know and love.
Microsoft delivers major releases twice a year and on top of the different customer’s business areas are buying into the capabilities of Dynamics. It’s not just an IT discussion anymore. Overlay the business demand for applications and your organisation’s need to maintain and finetune the Dynamics platform, and you find yourself juggling competing priorities.
Optimum.consulting support any compliance, regulatory requirements, or budgetary constraints, through the use of onshore, nearshore, and offshore teams. Depending on the size and scale of your operation, we deliver support using dedicated or leveraged resources. We agree process interaction points with you to ensure we deliver services to expected standards. On top of that, clients can choose between 24/7 support or business hour support.
Optimum.consulting offers a flexible Managed Services delivery model that sets us apart from the competition. Reach out to us to find out more.
Offering a fully scalable Managed Services model
Optimum.consulting’s Managed Services for Microsoft Dynamics are offered in a number in five tiers that support a range of customer demands. These tiers range from providing standard support to add value to your existing support model to a full-service approach where we manage your entire Dynamics platform. We also mentor clients so they can build their ‘Centre of Excellence’ with assistance from Optimum.consulting.
By working with us, clients can maximise their value gains from the Dynamics investment and focus on what really matters: improving business outcomes!
Support and Managed Services
Client Care
Start anywhere and move up and down as required.
Managed Services offerings:
- Dedicated Account and Client Care team
- 24 x 7 support models available
- Drive increasing returns from your Microsoft Business Applications Platform
- Reduce your costs of maintaining and enhancing your BizApps platform
- Access to Industry and Application experts
Managed Services Feature Set
Three tiers for delivering excellent Managed Services
Our Managed Services for Microsoft BizApp’s provide proactive management of your enterprise Microsoft environment, providing assurance and quality outcomes.
Evolve
Tactically focused managed service
Bringing rigor, management and leadership to a relationship for an evolving Dynamics practice
Supports clients looking to expand their Dynamics footprint
Run
Operationally focused managed service
Provided for general support of a Dynamics platform using a centralised support system and model
Provides a high-quality, low risk and cost-effective service
Focus on improvements within hybrid support environments, with standard monthly payments
Innovate
Strategic focused managed service
Provided where the Dynamics / PowerPlatform platform is undergoing rapid change with continuous integration, delivery, application management and development activities are in flight
Provided from an agile delivery team with higher levels of customer and business collaboration
Provides application transformation services enabling clients to transform service delivery, business alignment and technology
Thriving in a world of constant disruption calls for on-going improvement of business processes and applications. Optimum.consulting helps you to reduce spent, increase business agility, and strengthen your business resilience.
HOW CAN WE HELP?
Get in touch with us today...
We are ready to help you spot opportunities and realise potential with Microsoft Dynamics 365 and Power Apps.
We help clients in many ways like:
- Brainstorming how to accelerate your business strategy.
- Discussing problems, you need to remedy – urgently!
- Scoping and delivery a Proof of Concept to evaluate if Microsoft Dynamics 365 is right for you.
- Finding a suitable implementation partner.
- Having a coffee on us to discuss your needs.