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What we do
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Business Intelligence & Analytics
Business Intelligence & Analytics
Insights and analytics across the entire customer journey.
Built in intelligence and insights
All too often, business platforms fall short of providing powerful intelligence and insights. Microsoft Dynamics 365 provides the opposite through natively fully embedded Microsoft Power BI.
This out of the box combination enables you to reach business goals with predictive insights, prescriptive advice, and actionable next steps. You’ll find out what happened, why it happened, what will happen, and even suggestions about what to do. These impressive business intelligence capabilities are built across all applications in Dynamics 365. In turn, you can easily tap into the Power Platform and Artificial Intelligence.
Optimum.consulting is ready to demonstrate the value D365 can bring to your business.
Power BI
Intelligence on tap
Our expert Power BI consulting team will work with you to create, configure, and deploy interactive, rich, and intelligent Power BI reports, helping your team create a single view for your critical business data. We also offer Power BI training to guide your team through creating dashboards and visualisations that drive business results, allowing you to make decisions faster.
Data Lakes / Data Warehousing
Data Warehouse architecture is an art to us.
The architecture of your data warehouse is the beating heart of your system. If it’s not excellent, your Analytics and Business Intelligence initiatives won’t be either. Ensuring that your organization has accurate, clean, and reliable Data Warehouse and Data Lake solution is fundamental to your business success. Our Optimum.consulting experts are ready to jump in and work with your team to build your architecture.
Artificial Intelligence / Machine Learning
Contextualise your data with Azure AI and ML services.
AI and Data Analytics help you model and make decisions. Capture the intelligence embedded in your data with Azure analytics services and cloud AI solutions that give you a more complete picture of your operation. Data Analytics and Artificial Intelligence seamlessly synthesise data to help clarify insights, guide decisions, and identify innovative opportunities to drive your next new business opportunity.
Finance & Supply Chain
Covid-19 forced organisations to rethink their business operations. Microsoft Dynamics 365 Finance & Supply Chain strengthens resilience of core operations and being more proactive as the corporate landscape changes.
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Commerce
All too often, back-office, in-store, eCommerce, and call centre systems are not integrated resulting in broken customer experiences. We help clients to solve these issues by implementing a single end-to-end integrated solution to remove friction and create lasting customer journeys.
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Customer Engagement
Customers expect personalised service whether they respond to a marketing campaign via email or speak with a customer service representative. We work with you to review and reinvent your customers’ experience across the entire buying journey.
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Modern Apps
Modern Apps accelerate innovation through rapidly developed and deployed low-coding solutions. With suitable governance frameworks in place, the App tasks range from analysing data to automating processes aimed at solving your business problems.
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