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What we do
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Commerce
Commerce
One unified platform to streamline your operations and delighting customers.
One solution. Fully integrated.
Unify your back-office, in-store, call centre, and – most importantly – improve your customers digital experiences.
Today, customers do their research and want to be educated before making a purchase. This is only one example of ever increasing customer expectations, which cause many organisations to face challenges with streamlining their operations. Be it difficulties with managing the fulfilment of products, keeping digital storefronts current, or providing their customers with the optimal buying experience, not having a fully integrated solution is becoming increasingly a risk to their business.
This is where Optimum.consulting comes in. We have the experience and know how to help clients build a fully integrated solution.
One solution
Manage digital commerce in one solution: Microsoft Dynamics 365 Commerce offers a solution for building digital storefronts and allows for management of content, assets, promotions, and pricing across all channels.
Strong omnichannel
Build loyalty with an strong omni-channel experience: unify physical and digital commerce, and gain a comprehensive view of your customers. Respond to their needs with Artificial Intelligence, customer insights, and loyalty programs.
Fully streamlined
Streamline operations with the power of the Cloud: optimise back-office operations and use Artificial Intelligence to develop powerful visualisations for comprehensive analysis of data with the power of intelligence in the Cloud.
Finance & Supply Chain
Covid-19 forced organisations to rethink their business operations. Microsoft Dynamics 365 Finance & Supply Chain strengthens resilience of core operations and being more proactive as the corporate landscape changes.
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Customer Engagement
Customers expect personalised service whether they respond to a marketing campaign via email or speak with a customer service representative. We work with you to review and reinvent your customers’ experience across the entire buying journey.
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Modern Apps
Modern Apps accelerate innovation through rapidly developed and deployed low-coding solutions. With suitable governance frameworks in place, the App tasks range from analysing data to automating processes aimed at solving your business problems.
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Business Intelligence & Analytics
In a world that continually changes and evolves, value extracted from data through analytics is limitless. We work with clients to harness this power to best positioned them to gain competitive advantage.
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